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February 2012 M T W T F S S « Jan 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29
in a sales presentation or encounter, why is it important to bond with the customer?
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Usually customers put up a defence wall towards salesperson. A salesperson got to build bond, relationship with the customers, so as to lower the defence wall.
Customer won’t buy from people whom they don’t trust. It makes a salesperson job easier when he build relationship with his customers first.